POSITION SUMMARY:

Offers active listening, companionship, assistance and other supportive services to bereaved families, significant others and/or caregivers.

REPORTS TO: Volunteer Coordinator

SUPERVISES: None

QUALIFICATIONS:

Education: Completion of hospice volunteer training program. Additional bereavement training as appropriate

Credentials: None

Experience: None

Core Competencies: Ability to deal with death with death, dying, and the grieving process comfortably and demonstrate good listening skills. Make a time commitment of one year to serve a minimum of two hours a week as needed.

Other: Valid driver’s license and auto insurance

FUNCTIONS & RESPONSIBILITIES:

1. Initiates and maintains contact with assigned family/caregiver
2. Offers various forms of assistance and support serves to aid with the bereavement process.
3. Completes written reports of contact and submits to Volunteer Coordinator.
4. Refers to Volunteer Coordinator any immediate needs, problems or concerns requiring professional intervention.
5. Attends ongoing education programs and peer support groups.
6. Maintains telephone contact with Bereavement Coordinator or designee.

The above statements reflect the general duties considered necessary to describe the principle functions of the position as identified and shall not be considered as a detailed description of all work requirements that maybe inherent in the position.

PHYSICAL REQUIREMENTS

1. Evidence of good physical and mental health.
2. Able to lift 40 lbs. from floor to waist and waist to shoulder.
3. Able to lift 25 lbs. from shoulder to overhead.
4. Average vision/hearing
5. Frequent bending and reaching
6. Repetitive standing, walking and use of hands.
7. Phone communication skills.
8. Able to drive a car to the bereaved homes 2 to 4 hours per day.

Protective Equipment Required As required by task and procedure.

Exposure/Risk Category : III Exposure to blood, blood products and body fluids not likely

HIPAA: level 2